Why do I get a "permission denied" error message?
If you are receiving a "permission denied" error message your EMconnect account may have been deactivated. If you would like your account to be reactivated, please open a ticket with EMconnect Support and include:
- the email or phone number associated with your account
- your Site (PBL) or Customer (Sold-to) number (if applicable)
Upon receipt of this information, EMconnect Support will start the process of getting your account reactivated.
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