How do I deactivate an employee?

It is a best practice to deactivate former employees.

To deactivate an employee:

  • Log-into EMconnect 

  • From  the home screen,  go to  My Tools & Tasks in Manager Must Haves

  • Tap Manage EMconnect Users and select Active to see the list of your active employees

  • Select the employee(s) that you wish to deactivate, and swipe left to deactivate (iOS) or tap Deactivate

If you accidentally deactivate a current employee tap 'Deactivated', select the employee you wish to reactivate swipe right (iOS) or tap 'Activate'  to reactivate the selected employee.


FMAs and Branded Wholesaler Admins can reactivate and deactivate employees using the EMconnect WebAdmin.

  • Login to the EMconnect Web Admin

  • Select 'User Management' and then select 'Users'

  • Click the dropdown menu and select ‘Active Users'

  • Search for the employee you wish to Deactivate and click on the user to open the 'User Details' box

  • Go to 'Status', click the dropdown menu and select ‘Deactivate' 

  • Click 'Update' and close to save the changes.

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