Why has my account been deactivated?

If your EMconnect account was deactivated in error and you would like your account reactivated, please open a ticket with EMconnect Support and include:

  •       the email and/or phone number associated with your account
  •       your Site (PBL) or Customer (Sold-to) number (if applicable)

Upon receipt, EMconnect Support will start the process of getting your account reactivated.


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To submit your question to the EMconnect Support Team, tap the beacon (the blue and white icon in the bottom right corner) and select 'Ask.'