Why is my invite code invalid?

There are three reasons why your invite code may be invalid:

  1. EMconnect  app invitation codes are valid for 5 days. If an invitee attempts to use an invitation code after the 5-day period they will receive an invalid or expired code error message.
  2. Please note that invite codes are unique to the individual and should not be shared. Shared invite codes will result in a "Invite code invalid" message.
  3. Invite codes are one-time use only. Multiple attempts to use invite codes will result in an invalid or expired code message.
NEW FEATURES available: Updated home screen with easy access to Account, Credits & Badges, Search, Tasks, Top Ranked Leaderboard, Must Haves, Hot Topics and Explore More. To access these features, update your app today!

Find your answer:

Search our extensive knowledge base to get the answer.

Need more help?

Tap the beacon (blue and white icon in the bottom right corner) and tap 'Ask'  to submit your question to the  EMconnect Support Team.