How do I set up an EMconnect account?

1. Download EMconnect in the App Store (iOS) or Play Store (Android) by searching for ExxonMobil Connect.


2. Register with an invite code:

  • On the Sign In screen, tap 'Enter invite code'
  • Enter the Invite Code you received, and tap 'Sign up'
  • Confirm and submit your details
  • Agree to the Terms and Conditions and tap 'Create my account'
  • Enter the Authentication Code you received via email or SMS
  • You are now logged in to EMconnect with full access

  1. Self-register: 
  • From the Sign In screen, tap 'Register' and follow the screens to enter your details
  • Review the Terms and Conditions and tap 'Create my account'
  • Enter the Authentication Code received via email or SMS
  • Add a photo, enter your first and last name, and tap ‘Save'
  • You are now logged in to EMconnect with basic (limited) access until your account is approved 

Once your account has been approved, you will receive an SMS or email confirming that your account is authorized for full access. If full access authorization takes more than three business days, contact your manager/ supervisor (Site manager, Branded Wholesaler, Brand Champion, or FMA) to let them know you are waiting for approval. Or, contact EMconnect Support for assistance.


You must log out of EMconnect and back in to gain full access. To log out of EMconnect:

    • Option 1:
      • At the bottom of the page, tap 'Menu,' then select 'Account.'
      • Tap 'Settings' and scroll down to Logout.

    • Option 2: 
      • On the homepage, tap on your profile picture
      • Select 'Settings'
      • Scroll down to Logout.

Don't see your profile picture on the home screen? Please update your app by visiting the App Store or Google Play.


NEW FEATURES available: Updated home screen with easy access to Account, Credits & Badges, Search, Tasks, Top Ranked Leaderboard, Must Haves, Hot Topics and Explore More. To access these features, update your app today!


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Need more help?

Tap the beacon (blue and white icon in the bottom right corner) and tap 'Ask' to submit your question to the EMconnect Support Team.

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