What role should I choose? Can I change my role?
It's important that you choose the correct role when registering as an EMconnect user. You will not be able to change your role once your profile has been established.
If you just want to use the app, view content and use the features, choose:
- Sales Associates - if you work at a site
- Branded Wholesaler Staff - if you work at a BW office
- ExxonMobil Employee - if you work for ExxonMobil
Or, if you also need to invite or approve other app users choose:
- Site Manager - so you can invite and approve Sales Associates
- Branded Wholesaler Admin - so you can invite and approve Branded Wholesaler Staff, Site Managers, and Sales Associates
Not sure? Check with your manager, ExxonMobil contact or reach out to the EMconnect Support Team.
Need to have your role changed? At this time, you cannot change your role once you register. If you are signed up with the wrong role submit your role change request to the EMconnect Support Team to get the process started.
Find your answer:
Search our extensive knowledge base to get the answer.
Need more help?
Tap the beacon (blue and white icon in the bottom right corner) and tap 'Contact us!' to submit your question to the EM