What role should I choose? Can I change my role?

It's important that you choose the correct role when registering as an EMconnect user. You will not be able to change your role once your profile has been established.

Job role options:

  • Cashier - if you work at a site
  • Site Manager - so you can invite and approve Sales Associates
  • Branded Wholesaler Staff - if you work at a BW office.
  • Exxon Mobil Employee - if you work for Exxon Mobil

If you work at a BW office and need to invite or approve other app users reach out to your FMA or submit a ticket via the EMconnect Help Center to have your job role changed to BW Admin.

Not sure? Check with your manager, Exxon Mobil contact or reach out to the EMconnect Support Team.

Need to have your role changed? At this time, you cannot change your role once you register.  If you are signed up with the wrong role submit your role change request via the EMconnect Help Center to get the process started.

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Need more help?

Tap the beacon (blue and white icon in the bottom right corner) and tap 'Ask'  to submit your question to the  EMconnect Support Team.