Why is the content not displaying?
1. your WIFI and/or Cellular Data connections. If your WIFI or Cellular Data connection signal is low it may impact how content is displayed on your device.
2. If you self-registered you may still be waiting for your account to be authorized. Until your account is authorized you will have basic (limited) access to content.
- iOS 16
- Android 13
EMconnect may work on previous operating systems, but you may not experience full functionality or optimum display.
To check your Operating system on Android:
- Open your device's Settings
- Tap About Phone or About Device
- Tap Android Version to display your version information
To check your Operating system on iOS:
- Open your device's Settings
- Tap About
- Scroll down to Version
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Need more help?
Tap the beacon (blue and white icon in the bottom right corner) and tap 'Ask' to submit your question to the EMconnect Support Team.