I have a question. How can I get help?

1. Not Signed in or registered?

From the EMconnect Sign-in screen tap 'Need help?' and search our extensive knowledge base to find your answer or tap the beacon (blue and white icon in the bottom right corner) and select 'Ask' to submit your question to the EMconnect Support team.

2. Email us

You can email us directly at [email protected].

3. Signed in?

• From the home screen, Tap ‘Stories from Our Sites' in ‘Explore More. ’  Select ‘Dear Emme’ and tap ‘Write to DearEmme’ and fill in the form Dear Emme responds to all submissions and one entry will be featured monthly in EMconnect. 

• From the home screen, tap  ‘Help’ (bottom of the screen), search our extensive knowledge base to find your answer or tap the beacon (blue and white icon in the bottom right corner) and select 'Ask' to submit your question to the EMconnect Support team.

NEW FEATURES available: Updated home screen with easy access to Account, Credits & Badges, Search, Tasks, Top Ranked Leaderboard, Must Haves, Hot Topics and Explore More. To access these features, update your app today!

Find your answer:

Search our extensive knowledge base to get the answer.

Need more help?

Tap the beacon (blue and white icon in the bottom right corner) and tap 'Ask' to submit your question to the EMconnect Support Team.