I have a question. How can I get help?

1. Not Signed in or registered?
From the EMconnect Sign-in screen tap 'Need help?' and search our extensive knowledge base to find your answer or tap the beacon (blue and white icon in the bottom right corner) and tap 'Ask' to submit your question to the EMconnect Support team.

2. Email us
You can email us directly at [email protected].

3. Signed in?

Legacy Users:  Tap on the hamburger menu (3 lines in the upper left corner) to access the main menu, tap the '?' icon (bottom of the screen), search our extensive knowledge base to find your answer or tap the beacon (blue and white icon in the bottom right corner) and tap 'Ask' to submit your question to the EMconnect Support team.

DISCLAIMER: The Legacy version of EMconnect is no longer supported. Please update your app by visiting the App Store or Google Play.

Version 5+ Users: Tap 'Menu' in the quick action navigation bar a the bottom of the screen and tap 'Help'. Search our extensive knowledge base to find your answer or tap the beacon (blue and white icon in the bottom right corner) and tap 'Ask' to submit your question to the EMconnect Support team.

NEW FEATURES available: Search (ALL) and NEW web admin reports (FMAs & BWAs). To access these features, update your app today!

Find your answer: Search our extensive knowledge base to get the answer.

Need more help? Tap the beacon (blue and white icon in the bottom right corner) and tap 'Ask' to submit your question to the EMconnect Support Team.