Why does my UUID say null?

This sometimes happens with newly registered accounts. Your EMconnect app/ page needs to be refreshed. 

Please completely log out of EMconnect, from the home page tap, the hamburger menu (3 lines upper left), select 'My Info', tap Setting, scroll down and tap 'Log out'. Then swipe the app away on your device.

Then tap the app icon, complete the log-in process and got to 'My info'.

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Tap the beacon (blue and white icon in the bottom right corner) and tap 'Ask' to submit your question to the   EMconnect   Support Team.