Why does my UUID say null?
This sometimes happens with newly registered accounts. Your EMconnect app/ page needs to be refreshed.
Please completely log out of EMconnect. To log out of EMconnect:
- Legacy Users: from the homepage tap on the menu (3 lines in the upper left) and My Info. Tap Settings and scroll down to Logout. Then swipe the app away on your device. Then tap the app icon, complete the log-in process and got to 'My info'.
- Version 5 Users: from the quick access tab bar at the bottom of the page, tap 'Account', then Settings and scroll down to Logout. Then tap the app icon, complete the log-in process and got to 'Account'.
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