Why does my UUID say null?
This sometimes happens with newly registered accounts. Your EMconnect app/ page needs to be refreshed.
Please completely log out of EMconnect. To log out of EMconnect:
- Version 7+ Users: from the quick access tab bar at the bottom of the page, tap ‘Menu’. From the menu list select 'Account', then ‘Settings’ and scroll down to Logout.
- Version 5+ Users: from the quick access tab bar at the bottom of the page, tap 'Account', then Settings and scroll down to Logout. Then tap the app icon, complete the log-in process and got to 'Account'.
- Legacy Users: from the homepage tap on the menu (3 lines in the upper left) and My Info. Tap Settings and scroll down to Logout. Then swipe the app away on your device. Then tap the app icon, complete the log-in process and got to 'My info'.
DISCLAIMER: The Legacy version of EMconnect is no longer supported. Please update your app by visiting the App Store or Google Play.
NEW FEATURES available: Search (ALL) and NEW web admin reports (FMAs & BWAs). To access these features, update your app today!
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