I did not get the email

Didn't receive the email? 

  • Check your spam and junk folders and mark [email protected] as a safe email address.
  • Is the email address used during registration being redirected or forwarded to another email address? 
  • Ask your supervisor if they see your request on their authorization list. They can authorize you if they see your name on the list.
  • Try registering again. If your email address is already in the system, your registration will not go through. It’s a good test before going to the next step.
  • Use the Help Center to submit a request for help.

Find your answer:
Search our extensive knowledge base to get the answer.

Need more help?
Tap the beacon (blue and white icon in the bottom right corner) and tap 'Contact us!' to submit your question to the EM connect Support Team.