What if my password reset is sent to an old email address that I no longer use?
With the new sign-in process, you do not need a password to sign in and will receive an authentication code via email or SMS.
If you no longer use the email address with which you registered, you can submit a request to the EMconnect Help Center to have your email address changed. Access the Help Center from the Need Help link on the login screen.
NEW FEATURES available: Search (ALL) and NEW web admin reports (FMAs & BWAs). To access these features, update your app today!
Find your answer:
Search our extensive knowledge base to get the answer.
Need more help?
Tap the beacon (blue and white icon in the bottom right corner) and tap 'Ask' to submit your question to the